Warranty Claim Procedureshaotheng.kok2023-06-23T12:16:32+08:00
For TP-Link Products:
- Contact our friendly Customer Care team through our Contact Us form.
- Provide us your email, name, contact details and your malfunction symptoms.
- Our Customer Care team will get in touch with you within the next 24 hours.
What is in our warranty policy?haotheng.kok2024-05-30T15:34:38+08:00
- All genuine TP-Link products comes with 5 years warranty (if not stated otherwise).
- All product warranty includes replacement for any suspected malfunction of the TP-Link products.
- All faulty TP-Link products that is beyond repair by after sales support team will be replaced by a brand new TP-Link product (same model variant).
- All warranty will be handled by our authorized distributor.
- All free gifts and accessories (if any) are not covered by the warranty policy.
- All TP-Link products not purchased from us are not covered by the our warranty policy.
What to take note for your warranty?haotheng.kok2023-06-14T17:50:11+08:00
- Your warranty card must be valid within 1 year period.
- You must print out a copy of your receipt.